CLIA Ceo's Corner CLIA Ceo's Corner

October 19, 2014 by Christine Duffy

Today, I issued the following statement regarding the successful disembarkation of a passenger on the Carnival Magic who was under self-monitoring for potential exposure to Ebola.

 

CLIA is very pleased that the passenger, who was asymptomatic, has tested negative for Ebola and was safely disembarked with her loved one at the Port of Galveston today, which is the homeport of Carnival Magic.  We commend Carnival and the public health authorities for their effective and successful response in managing this situation professionally and with transparent and regular...

September 30, 2014 by Christine Duffy

I love talking to CLIA travel agent members and hearing about their conversations with clients.  A topic that comes up again and again is the surprise of new customers when they learn about the value they get from a cruise, especially when compared to a land-based vacation.

And once they cruise, they’re hooked.  Cruisers come back.  Did you know that more than 70 percent of cruisers are repeat cruisers?  Those vacationers know cruising offers a great return on vacation experience.  So it’s great news that 87% of travel agents surveyed by CLIA report steady or growing sales to new-to-...

August 12, 2014 by Christine Duffy

 
The recent release of a report on norovirus from the Centers for Disease Control and Prevention (CDC) underscores what the cruise industry has known and communicated for a long time:  The occurrence of norovirus on cruise ships is rare and it is dramatically lower than the number of incidents of this common illness on land.
 
Norovirus is often referred to as a “stomach bug” and the symptoms typically last between 24 and 48 hours.  It is second only to the common cold in terms of its prevalence and is generally...

August 5, 2014 by Christine Duffy

Seventy percent of passengers on a cruise ship are likely to be repeat cruisers--what makes cruising such an enjoyable vacation experience that these guests come back again and again?  I have a few ideas about what makes cruising so appealing, not least of which is the incredible ROE (return on experience) of a cruise vacation.  Here are a few of the things I love about cruising:

April 16, 2014 by Christine Duffy

What an exciting week! CLIA’s 10th anniversary cruise3sixty conference and trade show took place April 2-6 at the Broward County Convention Center in Fort Lauderdale with one of the largest attendances in the show’s history. More than 1,800 delegates, including a record 1,200 travel agents, attended. The theme was looking toward the future and I am thrilled to say that conference participants were overwhelmingly optimistic about the next decade.

And why shouldn’t they be?  We’re serving more passengers every year, with 2014 global passengers projected to reach 21.7 million. We’ve had...

April 7, 2014 by Guest Post

Today's guest blog post is from Bud Darr, CLIA's Senior Vice President of Technical and Regulatory Affairs. 

 

In late March, the National Transportation Safety Board (NTSB) held one of a series of forums that it conducts periodically across a range of transportation sectors to educate and inform members of the Board, as well as the public, on the current state of safety practices.  Last week’s forum was on the cruise industry.

CLIA and its member lines participated in the forum, and we were pleased to share the industry’s perspective on its safety record,...

March 18, 2014 by Christine Duffy

Christine Duffy presenting at Cruise Shipping Miami’s keynote session.

This past week marked the 30th anniversary of Cruise Shipping Miami, the premier annual event of the global cruise industry. Once again, our plates were full as the week included a bevy of activities.

This year, optimism abounded and the focus was on the industry’s opportunities for continued growth as the consensus among the many cruise executives who...

March 17, 2014 by Christine Duffy

In early March I delivered a speech at the opening session of ITB Berlin. The world's largest tourism trade fair, this annual event brings together representatives from every segment of our industry. Following another year of positive growth for the cruise industry, ITB provided a great opportunity to discuss cruising’s new trends and future opportunities.

The big news came from a research study on Germany’s cruise market developed by CLIA Germany with the German Travel Association, DRV. The results were introduced at a press conference with Michael Ungerer, Chairman of CLIA Germany...

February 26, 2014 by Christine Duffy

In an annual Washington tradition, President Obama this week welcomed Governors from all 50 states to the White House to discuss policy priorities for the year and find new ways to strengthen the partnerships between states and the federal government.

This annual meeting of the National Governors Association and the President represents a good occasion to take stock of the enormous economic impact the cruise industry produces in all 50 states, and how the growth of the cruise industry over the last decade has brought real benefits to every corner of the country.

In 2012,...

February 25, 2014 by Christine Duffy

CLIA and its member lines recognize that ports are critical to the cruise experience as both cruise lines and destinations can benefit significantly by providing excellent service to passengers who embark and disembark cruise ships across the globe.

At CLIA, we have had extensive discussions on how we can more directly engage this important constituency on operational and strategic issues.  The result was the recent announcement of CLIA’s establishment of a Global Ports Committee as well as new regional committees being established in the Americas, Australasia and Asia in addition to...

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